Hotel a Courthouse-Collins Settlement

“So clean”

“Decent stay! 7/10”

“The entry door was warped and could not lock. We crammed a door up against it before we went to bed. The toilet leaked. The phone did not work. There was almost no toilet paper. We had to hunt some down because the front desk phone must not ring. The television was not plugged in when we got there, but even after plugging it in, we only had four channels. The Wi-Fi password did not work. Thank heavens we were only there overnight.”

“Staff professional and helpful.”

“We expected a more upscale feel. It was very corporate and sort of “country” feel.”

“Breakfast was great.”

“Great value for the price”

“The staff was very nice. Our bathroom needed a deep cleaning! Mold was in the shower. Very loud rattling air conditioner unit. Breakfast was average, toaster was broken.”

“Clean room; pleasant, helpful staff;”

“Loved the location and lounge. Vending and common areas smelled nice but hallway to our room smelled like weed. Breakfast was grab and go and ok.”

“The property was okay for our stay with our dog. There were a few things that were not great like hair in the bathroom on the floor, the sofa needed cleaning (spots and dirt on cushions) and unfortunately our TV didn’t get a signal. The breakfast was very limited and no amenities such as pool or gym. But it served our needs traveling with our pup.”

“Great”

“Hotel is clean, but dated. We had a security issue. Two hours before check out someone used a key to unlock our hotel room door. Luckily we had top lock on. The person did not identify his or her self as an employee of the hotel.”

“Initial check-in was okay with the exception that we had a non-smoking room booked. Once we got to our room there was an awful smell. The house cleaner was in the hall and overheard one of the boys say how awful our room smelt. Here is when we were told that a prior guest smoked in the room 3 days ago and the had a smoke eliminator machine in there trying to get the smell out. We then went to front desk; the new concierge was able to get us the last room directly across the hall. This room was...

“Friendly helpful staff, comfortable bed and linens, great location! ”

“.”

“The Chestnut glom was clean and comfortable, staff was friendly and helpful, scenery was beautiful. We enjoyed our stay.”

“They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I...